Refund policy

Returns

We want you to be happy with your purchase! If you would like to request a return, please contact us within 30 days of receiving your order.

To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.

Please do not send your purchase back without contacting us first. Once your return is approved, we will provide instructions on where and how to send your item. Items returned without prior authorization may not be accepted.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and include photos of the item and packaging. We'll work with you to make it right.

Refunds

Once an approved return is received and inspected, we'll notify you of the status of your refund. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or credit card company.

Questions?

Contact us using the contact information listed on our website before initiating any return.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at baze_j@hotmail.com.